Shipping policy

📦 SHIPPING POLICY – ARAMEX COURIER (CITY KICKS)

At City Kicks, we’re committed to delivering your favorite sneakers quickly and safely. We proudly use Aramex Courier Services for reliable nationwide delivery across South Africa.

🚚 Shipping Method

All orders are delivered via Aramex, offering door-to-door and pickup-point delivery options, depending on your selection at checkout.

⏱️ Delivery Timeframe

  • Estimated delivery: 3–5 business days
    (Excludes weekends & public holidays)

  • Online tracking is available once your order has been dispatched.

💸 Shipping Cost

  • Flat rate: R100

📦 Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • You will receive your Aramex tracking number once your order has been dispatched.

📲 How to Track Your Order

  1. Visit: https://www.aramex.com/za/en/track

  2. Enter your tracking number to view your parcel’s delivery status.

❗ Important Notes

  • Delivery timeframes may vary depending on your location.

  • Please ensure your delivery address and contact details are correct at checkout to avoid delays.

  • Ensure someone is available to receive the parcel or follow Aramex instructions for collection at pickup points.

📧 Customer Support

For any shipping-related queries or assistance, contact us at:
citykicksza@gmail.com